Here you can review a collection of Thinkorswim reviews from fellow Dogs of the Dow investors regarding Thinkorswim. For our list of the best low commission online brokers, take a look at our exclusive list of Top Dog Brokers. And, as always, if you have experience with a deep discount broker, simply fill out our Top Dog Brokers Comment Form and let us all know what you think.
Neil says
Fees seem high. Charting on TOS could be improved. Still use TradeStation for most charting.
Larry says
I can call at any time and they are very helpful. Lots of tutorials. Commissions are fair.
Richard Mikuta says
Pro: Very indepth site, with plenty of strategic concepts at your finger tips. Con: a lot of time required to learn.
Jay says
Easy platform to work off of. Knowledgeable people on the trading desk.
Larry says
Very satisfied. Lots of tutorials, and always helpful on the phone. Yes I’m aware of the cost of trading.
Gary says
Great options trading tools, great charts, good support, easy tax reporting, reasonable commissions.
Sam says
Very user friendly, great customer and very current and informative platform.
Jeffrey Ling says
Best overall total package for and advanced retail trader using forex, futures, stocks, etfs, options.
Gerald Tyler says
Thinkorswim platform very good. Commission fees seem high on option trades.
Norman Smith says
High commission somewhat offset by service and adjustment flexibility. Good customer service. advice skewed to brokers benefit.
Carol Pace says
Pros – free training, very helpful, and excellent tools. Cons – does not track a complex stock option trade as one unit or entity.
Ron Easton says
Not happy with technical support, refused to fix a graphical problem they created.
Steev Grove says
Commissions suck, but technology is good , esp. for options.
Marty says
Reasonable rates, great software.
Frank says
Competitive commissions, excellent charting and technical studies platform for stocks and options, easy order placement, good help desk and chat rooms.
Justin Curio says
Con – high commissions. Pro – excellent educational resources and investment tools.
Ed Berlett says
Good charts research and user interface, reasonable fees.
Ed Schuchardt says
Fees are good, great platform, and excellent customer service.
Daniel Schoolcraft says
Site is very complicated; requires lots of study.
William Shewey says
Pros: Easy to use platform, customer service.
John Sho says
Excellent free trading and charting platform, good service, reasonable fees.
Gary Rezeau says
Great platform, good fills.
Tori DeRonde says
Pros: Low fees and great customer service!
Philip T. says
Thinkorswim really sucks! Stay away from them. I have been with them from before TD took over them. Everything went downhill from there! My orders won’t go through right. When they do go through, I have to pay + $.20-.30 over mid price to get them filled. They split my orders up and reject for no reason. They messed up the margin on my account causing me not to be able to trade as much. They label orders incorrectly when sending them to the exchange causing them to not to get filled (i.e. they label an ‘opening order’ as a ‘closing order’). Their Commissions are sky high. I added up that I paid 12% of my entire account balance in commissions! This is at the $1.25/contract rate trading 300 contracts/month =$4500/yr. Even other commission rates they offer produced the same amount. I called them and asked if they could give me a reason what makes them worth 12% and they hung up on me (Kevin with commissions)! What a bunch of jerks! I’m sorry but they just lost $4500 from me. I am pulling my money right away. I would stay away from this company unless you want to give them your shirt off your back. You won’t make anything trading with these guys!
Jamie Lalonde says
No properly functioning android app and no automatic yearly summaries to download.
Becca says
The TOS platform is supercharged to the point that it allows me to perform at my best. At least half of my 6 figure income is totally due to the vast functionality and wealth of resources built into the TOS platform.
Kenneth Dybala says
Great charts, research, education.
Bill Heald says
Low fees, can trade most types of trades.
Richard Mattessich says
Great charting software and very intuitive.
Mike Selnick says
Professional level platform.
David Atkinson says
Much information, good prices, customer service very responive.
Tom Mdine says
Easy to put on trades, excellent trade desk and customer service.
Mark says
Think or swim sucks. You cannot find anything you need when you want to make a fast needed change. I hate them and filed a complaint to finra as well. More to come I am sure.
Bob Gordon says
I used TOS/TD Ameritrade & Options Xpress and they, and several others, are now discounting commissions through a new site that was started by Tom Sosnoff, the founder of TOS which was acquired by TD Ameritrade. I was able to get a $350.00 discount on my trades through my existing brokers!
Don Milton says
August 15, 2011: discovered my Think or Swim (TOS) trading platform and my accounts had been taken over by TD Ameritrade. Account numbers had been changed. My accounts had a red banner flashing that stated my accounts were subject to a Reg-T Margin call due to lack of funds. This warning was on 3 accounts. My balance was in negative numbers. The balances on these accounts on the previous day were over $200,000 each, with a total over $700,000. Upon further examination I discovered that $258,000 of my funds had been invested in something called and MMDA1. I did not give permissions or authorization to any party to make my investment decisions. I immediately assumed someone had hacked into the TOS platform and stolen all funds. I suddenly knew first hand how Bernie Madoff’s clients felt. My next step was to try to close the erroneous investment that was occupying $258,000 of my funds. I found that position was locked. Over the past 5 years and thousands of trades I had never had any position locked. The account holder can always liquidate a position by simply placing an order to close the trade. But not this investment. This investment had been made for me by TD Ameritrade for my convenience. I had no prior knowledge and never granted any one authority to trade my account or made trading decisions. The account errors and unauthorized investments have now tied up my account for over 2 weeks. It is a nightmare. I can not enter or exit any trades. I can not get out of the investments that TD Ameritrade made for me. I have filed complaint with the SEC, but it has been more than a month and there has been no reply from the SEC or from Ameritrade. There is still $117,000 missing from my account and I can not get any answers.
Barbara Myers says
My Think or Swim account was recently “seized” by TD Ameritrade. What a disaster! I can’t even begin to detail all the ways they have screwed me and screwed up my life savings. I am going to move all my accounts as soon as possible! If you consider this broker, Please read the fine print. It allows them to do virtually anything with total immunity.
Jordan says
I’ve used Thinkorswmin to trade since at least 2006/2007 and it was brilliant. I was a new investor and their support was great. The founder would respond do your emails directly. It’s gone downhill since the TD Ameritrade acquisition. Expect to get bounced around to 10 “support” staff who are all morons and never answer your questions. The irony is I need their support less now — but find them even more frustrating. Oh, and the number of times my account info incorrectly shows is remarkable. You’d think this info (and trade execution) is all that matters for a broker, but they can’t even get THAT right anymore. Go somewhere else.
Teri says
TD Ameritrade sucks big! I opened an account back in December ’09 and tried their ThinkorSwim and Investools. For beginning traders I have to say…Do not use…Their program is hard to navigate, their customer service is horrible, plus they don’t want to refund my money! I told them specifically I am just a beginner and don’t know anything about trading, crawl before walking, you know? Was told that their seminar would help me out but of course, all they did was spend 7-8 hours on a sales pitch for options which I have no clue about. When I signed up to get Investools, I was told by their guy that I would receive CDs in about a week. Again, nothing. When I contacted TDAmeritrade, was told they don’t send out CDs. So I pretty much passed the 30-day return grace period. My fault? Don’t think so. Have been contacting them for about three months now with nothing but apologies, but no refund. What a crock!!!
Judy Bollig says
Absolutly wonderful. Amazing software, very user friendly. Great customer support even after hours. The best part is $5 stock trades.