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TD Ameritrade Reviews  


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Here you can review a sampling of comments from fellow Dogs of the Dow investors regarding TD Ameritrade. For our list of the best low commission online brokers, take a look at our exclusive list of Top Dog Brokers. And, as always, if you have experience with a deep discount broker, simply fill out our Top Dog Brokers Comment Form and let us all know what you think.


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Click to go to the top of the page TD Ameritrade - "Fair price for a trade, easy to navigate the web site, good support data."
Andrew - USA (Apr-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fees higher than some on line brokers."
Chandrakant Shah - USA (Mar-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Dysfunctional trade platform, confusing broker info, lying about free trades."
Thomas - USA (Mar-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fees are a little high."
Mark Borowsky - USA (Feb-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Very versatile on platforms: computer, mobile, etc; very informative, yet simple; let's you know all fees upfront; information-mouse-hover-abilities are invaluable; Cons: I will let you know at a later date."
Rubidoux Rockfish - USA (Feb-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Cons: option prices to high. Pros: good service and backroom."
Gordon Brown - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Good mobile app for iPad - good customer service. Think or Swim is great."
Ann O'Malley - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I tried to exchange one mutual fund for another online but they froze 5% of my balance. When I inquired, the rep emailed me that it's related to a 'margin call' which is total nonsense. It's a cash transaction and has nothing to do with margin! They said it could be done if I called their 800 number and did it through a broker. I've exchanged funds online several times with Fidelity and never had a problem. I think the rep made up a BS answer so I'm closing my TDA account and merging it into my Fidelity account."
Erik - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Their platforms, research, and customer service are 'First Class.' Their Fees for interest on margin dollars verses cash interest paid is obscene."
Richard Stockett - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Margin interest is too high."
Kenneth Orr - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "This never gave any advise whatsoever even when they knew a stock had lost all value."
Kevin Mahar - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Easy and inexpensive trading. Just when you get used to there latest change in the site, they change it again."
Ron Flowers - USA (Jan-2014) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Think or Swim platform is simply the best."
Eric Johnson - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Cons - commissions a little high. Pros - great service, great research capabilities, able to call with questions."
Jeffrey Weber - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Commissions, accessibility, research and accounting."
Janice O'Malley - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Leaves me alone unless i ask for help."
Gerald Hirsch - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Inexpensive. Good website. Wide variety of available investments."
Paul Perlman - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Great software but a little expensive."
James Elmore - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Like the TOS website. Commissions a little pricey."
Dusty Dawg - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Great web page, investools, think swim models, local and new York assistance always available."
Ed Duley - New York, USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "They refund asset transfer out fees from other brokers. They offer the commission free ETFs, in which I want to invest (esp Vanguard)."
Dale Howard - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fees a little high, excellent service."
Jeff Weber - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Transaction fee could be lower to be competitive. Broker has adequate analysis tools."
Thien Ta - USA (Dec-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pro: easy to trade. Con: poor tax reporting."
Noah Shah - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "The newest update to TD forces the page to reduce in size to accomodate the new 'my dock' feature that forces my 17" screen to shrink the main page info so you can't load as many columns on your balance and positions page. The old page was much better. I hate the new format and wonder why they did it. This gives no new info or benifit."
William Snodgrass - Tennessee, USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: good platform and good support. Cons: high fees."
James Feeney - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: quick, easy access. Cons: shallow performance data."
William Kopka - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Great Information and great execution."
Paul Weller - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Seem very efficient and helpful, fees reasonable, research adequate, range complete, customer service very good."
Evan Jungbluth - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Reasonable fees, great website."
Mark Hetzer - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Good analysis and easy to navigate."
Andrew Hood - USA (Nov-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Good customer support and trade execution, I have no reason to change brokers."
C W - USA (Oct-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I'd like to thank TD America for forcing me to close my account with them in Sep 2002 after 6 years of use. Because of this, I had to find another broker to hold my assets, so I opened an account at Firstrade, then IB. Both are pretty good, especially commissions are much lower."
C H - China (Oct-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Cons: Relative high trading fees compared to some other brokers. Pros: Think or Swim may be the best of the available platforms."
Randy Rowan - Texas, USA (Oct-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I would like lower per/trade fees. Otherwise, they're ok."
Ruth Cotter - USA (Oct-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fast transactions but no perks like free trades for long standing customers."
Dave Himber - USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Execution. Cons: Record keeping."
Antonio Doria - Florida, USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "They constantly change their platform and now have nothing I like."
Mel Moniz - USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Great learning tools but transactions are expensive."
Walter Shiner - USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: Easy to use, cheap. Cons: Inadequate research, would be nice to include charts with macd, 50 and 200d ma, and total gain/loss daily for each stock."
Edward Michael Finck - USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Very helpful whenever I want any help. $9 trades."
Mary L. Grabski - USA (Sep-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Very responsive to my requests."
Robert Burge - USA (Aug-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Think of Swim, a product of TD Ameritrade offers some great insight on option status and company profiles in an easy to access format."
D Teel - USA (Aug-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Everything has been fine as long as Ameritrade came out ahead. But now with my small account finally exceeding what I've paid in fees and market losses by picking stocks that are doing well, I'm being penalized. Their Risk Management always finds a way to take when my stocks go down and take again when they go up. Day before yesterday I actually made a decent amount but was credited 55 cents. Oddly enough, when I lost 50 the day before, they took 50, and the day after I made 1.50 and I received 1.50. But I will never accept how I am not being given what I'm finally making above what I put in plus fees. They always find the right words to explain why they can't give me my little but potentially percentagewise large gains."
Mary Orear - Alabama, USA (Aug-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade is head and shoulders above any other online brokers out there. Their individualized attention to you and not their fees, plus the available research capabilities make them #1."
Robert Johnston - USA (Aug-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Low rates, good research and reliable."
Len Udes - USA (Aug-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "A lot cheaper than our long time broker, who we still do business with as we know him and trust him."
Diane Moats - USA (Jul-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fast, accurate, inexpensive"
Dave Newport - USA (Jun-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pros: they have local brick and mortar office, software works well. Cons: none so far but it's only been 12 years."
Bill Coslow - USA (Jun-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "In today's market, I find them to be a little overpriced."
Joe - California, USA (Jun-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Costs ok -- research could be better."
Art Williams - USA (Jun-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "User-friendly interface, but per-trade fees should be lower."
Greg Billingsley - USA (May-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Low cost of trade , pros -- Too slow, cons"
Horacio Grosso - USA (Apr-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Overall I like TD Ameritrade but it seems like they are trying to convince me to become an options trader. The only options I need are buy, sell or hold."
George Gibson - USA (Apr-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Occasional cumbersome procedures for simple things."
Dennis Kauser - Missouri, USA (Apr-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "High fees and no interest in customer issues. Try to leave their brokerage and they will f**k you over anyway they can, as they did for me - costing over $10,000."
Todd Hartwig - Indiana, USA (Apr-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Quick and easy. Lots of info available."
Fred Allen - USA (Mar-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Good platform, good customer service but relatively high fee for trades."
Greg Billingsley - USA (Mar-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I like my current fee rate. I would like the Cash Balance/Money Market transitions to be more timely."
Virgil - USA (Mar-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "My former Morgan Stanley advisors were liars and incompetent - everything is better at TD Ameritrade."
Darrin Sawyer - USA (Feb-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Over many years, I have had no complaints! Otherwise, I would change brokerage firms."
Linda - Alabama, USA (Feb-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Great customer service."
Ruth O'Keefe - USA (Jan-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Cons....high Margin rates."
Henry - USA (Jan-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Pro: easy to use. Con: none"
John - USA (Jan-2013) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fees to high."
Dave Taylor - USA (Dec-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Easy to use interface."
Richard Leon - USA (Dec-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Con: Ted the question and answer bot on the home page. Like the MS bot it can drive you crazy. Pros: Easy to place orders, great tools for research, low commissions. I also like the clear display of positions and cash on hand. There are also learning opportunities and webinars."
John Quigley - Texas, USA (Dec-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Excellent customer service. Good fee structure. Lots of versatility on the site, especially trading tools and research opportunities."
Allen McCorstin - Texas, USA (Dec-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "After being an Ameritrade customer for more than 10 years, I was informed that I was no longer acceptable as a client (due to being a resident of either Switzerland or Dubai, apparently). I got 2 different email responses saying that 1) my account would be liquidated and 2) no, my account would not be liquidated but I could sell only, not buy. I asked for clarification and was told both answers were correct (??). I sent emails saying I was transferring my account and not to sell my positions. As a result of TD Ameritrade reneging on the trade, a USD 4600 loss was incurred on Friday, which is now up to USD 26,000 (growing daily). I am blocked out of the account and TD Ameritrade ignores me and the account. I have called long distance probably 20 times and get nothing but evasions."
Ulrich Krach - Switzerland (Nov-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Fees are steep and the actual orders are really not getting placed as they should be. As if the computer is getting overloaded with orders and information. Even noticing the graphs are not updating like they used to."
Cristi McCaffrey-Jackson - Kansas, USA (Nov-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have just been screwed by TD Ameritrade. They have completely liquidated my account, because it's a foreign address holding. They claim to have sent a notification in writing, but no e-mail, no message using their own message centre. My advice - take your business elsewhere, fast."
Derick Lyle - NSW, Australia (Nov-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Some excellent analytics and good commissions. There are some things i would like to customize that I can't. Back testing tools need work."
Alan Frost - Connecticut, USA (Nov-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Commissions are average, I have been with them for 18 years. They have been very helpful when help was needed. The site is easy to navigate with a lot of information. I do not use a lot of their research."
Tom Kopacz - Illinois, USA (Nov-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Excellent website / research tools."
Rodger Hardy - Virginia, USA (Oct-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Easy access to all the pertinent information that I need or want instantly."
L. Carr - Pennsylvania, USA (Oct-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Broker recently changed trading platform to Sink or Swim. Bought out Quotetracker software and then stopped supporting it."
Rob Grant - New York, USA (Oct-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Best graphics and stock screens."
Rodger Hardy - Virginia, USA (Oct-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Great brokerage fee structure is positive -- research tools somewhat limited to the uneducated user."
Lee Joye - South Carolina, USA (Sep-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Have been with TD Ameritrade forever - since Jack White days - love their service, pricing, etc. Their new trading platform is robust!"
Martha Fluor - California, USA (Sep-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Provides all the information I need."
Linda - Alabama, USA (Sep-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I just got an email from TD Ameritrade saying that it will not provide services to certain foreign regions that include where I am living. I've been using this for quite a long time since the Ameritrade time, didn't change to other brokers despite its higher commissions, but never expected that it has such inconsistent business policies. Very disappointed. And I have to take some time to search for a good broker to transfer the assets..."
C. H. - China (Sep-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "The big con I'm coming across is that TDAmeritrade will not let me short stocks consistently - sure I can short FB 60 days after the IPO (not sooner), but I cannot short MANU or CLWR... prime short candidates. I have margin and short privileges and a large cash balance. TD just says "stock not available for short sale". Well, why not? I understand the shares have to be borrowed, but you woldn't think it would be as difficult as it is."
Dan Cleveland - USA (Sep-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Good platform, fast response, easy transfer between accounts of different owners."
Diego Schammas - CABA, Argentina (Aug-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "My beef is with the regulators. Why is this thievery and ripping off going on unabated. Who is supposed to regulate these clowns or is it clowns doing the regulating. So much for those clowns that continue to cry for smaller government."
Al Pipo - Oklahoma, USA (May-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I was on the phone with TD Waterhouse this morning regarding errors in the way their site was being displayed on my monitor. The technical advisor led me through a series of steps to ensure an error free user experience. The steps involved me lowering the security settings on my computer to the lowest setting possible, including adjusting the privacy setting to "Accept All Cookies From All Web Sites". When I asked why these settings needed to be at their lowest, I was told, "lowering these settings are a standard procedure for us and have often solved any problems that our customers may have been experiencing." Yeah, right, no shiat sherlock! TD Waterhouse was actually asking me to reduce the security of my computer to it's absolute most unsecure level to make it easier to use their utmost secured site. I was transferred to the supervisor who supported reducing the security of my computer to it's lowest setting. I wasn't at all surprised to hear Donna (supervisor of Electronic Business Services) admit that she has never received formal education (nor does she have any knowledge) on general website and internet technology. After shaking my head in disbelief and expressing disapproval for her advise, she said it was only a suggestion and if I had any concerns that I should only reduce the security settings before logging onto their site and then change them back when I'm finished visiting. Good God, man! Are they for real? Reduce the security settings of my computer before logging into my bank/trading account? Based on their stupidity in this one issue alone I do not recommend TD Waterhouse to anyone. I'm looking for a better provider. TD you suck! Sincerely, MT"
Mark Twane - Ontario, Canada (May-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Very dangerous organisation! Placed a sell at a particular price. The market went 7 cents above this price. Did not get a fill. It shows not filled. There is a possibility it was filled at TD Waterhouse at this point they do not know. (this is not a joke !!!) If I place another sell order I might be short without knowing it! Talked to Ms Fedisha (21 02 2012 3:01 PM Montreal time) at TD Waterhouse she assured me someone will staigthen this out & call back. None called back. I called again noone knows what happened & the status of my order. Probably easier to deal with a bank in Greece than with TD Waterhouse! They make very dangerous mistakes. Stay away from them!"
Dan Borch - Quebec, Canada (Feb-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have had an account with TD for 6 years with absolutely no problems. Thousands of trades-also transferring funds into or out of account with no problems. I just can't believe some of these reviews I am reading."
Mario Kearns - Kentucky, USA (Feb-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Overall I'm quite happy with them, but recently I made a purchase on eBay only to discover my credit card balance was at near $0. Frantically I sold $500 of shares on Ameritrade. Days crept by and after 5 days they have finally allowed the money to be transferred to my bank account (after their customary 2-3 day waiting period of course). However - if you don't have this kind of problem, their extremely comprehensive and great trading system makes them a huge plus. 7.5/10"
Patrick Devlin - USA (Feb-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I agree with the postings I have read on this site. I deposited funds from my bank via ACH, and now my funds are frozen there. They won't let me trade, they won't send the money back, and they insist I provide proof from my bank that the funds were transferred. Is this a joke or what. They clearly have the funds in their account. They just don't want me to use them. And, you can't talk to anyone in person. The customer service number simply states that there are "difficulties" and to call back later. I'm pretty freaked out!"
Andrew Townsend - USA (Jan-2012) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade made a huge mistake on my account and completely refuses to return my money."
John Martin - USA (Dec-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I used TOS/TD Ameritrade & Options Xpress and they, and several others, are now discounting commissions through a new site that was started by Tom Sosnoff, the founder of TOS which was acquired by TD Ameritrade. I was able to get a $350.00 discount on my trades through my existing brokers!"
Bob Gordon - British Columbia, Canada (Dec-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Transferring money out of my account was rejected 3 separate times over the holidays and prior to them. These people are sleazy. I suggest everyone here re-acquaint themselves with FINRA/SIPC responsibilities and see just how screwed you are with wall street "banks" .. they're ONLY "banks" when TARP money is being handed out."
Mike Mitchell - Ohio, USA (Nov-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade may be good for trading but do not give these people large sums of money. They have burned me for tens of thousands of dollars. They only care about fees."
Dale Sheppard - California, USA (Nov-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "We have used TD Ameritrade for ten years to custody our client accounts and are very happy with their service. We used Schwab for eight years before them and also happy with their service."
Michael Handy - Oregon, USA (Sep-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Ever since they merged with ThinkOrSwim, they have gone south. If you have lots of options in your account, it is very difficult to trade spreads without calling in. If you have stocks assigned due to short positions, they will liquidate your account extremely fast, at worst possible price. Instead of simple execution to bring your account to positive least damaging way, they sell low, and buy high. I have a feeling they collaborate with 3rd party."
Pat Akut - USA (Sep-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Option traders be careful TD Ameritrade removed my level-3 option approval and raised my margin calls to over ten million dollars, in an attempt to wipe me out. This is because I have been complaining and bitching about there accounting balance errors in my five accounts for a while. I can't get my accounts ot balance most of the time. I talked to there margin dept. and a guy said they were having software problems. Now they are getting revenge because I told them last Thursday I was transferring my accounts out on September 1, 2011 they suddenly margin called me for over ten millions dollars on Friday September 2, 2011. I told them on Thrusday I was transferring out my accounts and reporting TD Ameritrade to the SEC and FINRA. They have my life savings tied up. They don't give a dam about what they are doing to me. The corruption continues at TD Ameritrade until someone does something about it."
Jack Sunseri - Nevada, USA (Sep-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Poor execution of trade today. Put in order at last trade price & it lied there for 5-10 minutes with no execution or change in price according to tape; then changed to lower last traded price & it was unexecuted for 15-20 minutes w/no change in traded price reported. Finally got half the order executed at lower price. Changed remaining half of order to market & TD Ameritrade's software did not work & failed to take order by mobile site. Finally used full site which took order which cost me $$. Do not use TD Ameritrade - they would not make good the losses or apologize for the software failure on my trade, & delayed execution. Do not talk to their Resource Desk - it is a "complaint desk." & will only give you double talk, refusing to address the problem. Will only give you other "managers" to talk to & numbers for SIPC & NASDAQ."
Paul Jacobs - New Jersey, USA (Aug-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade is a horrible company. My wife is trying to transfer her account away from them since they would not allow here to make changes without a ton of paperwork, mistakes on their part requiring more paperwork, etc."
Brant Schumaker - Wyoming, USA (Aug-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I bought 80 bonds this morning for what I thought was a great price. However, when I go to sell them some time later, I watch my account value plummet by $70K as they back out of the original purchase. Is that even legal? They cite some error on behalf of the dealer, and I am left with no recourse except to warn others -- apparently you can't count your chickens once they've hatched with TD Ameritrade"
Xave Draper - Virginia, USA (Jul-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I am so discusted with TD Ameritrade. Will never do business with them again. I sold 200 shares of a stock and wanted to have the proceeds sent by wire transfer to my bank. They said it would take 3 business days. I called on the 4th business day and they had not only, not sent the money, they had put a stop on it. I needed part of the money to pay bill. I have done business with Schwab and have never had a problem. They wire transfer immediately, no waiting for 3 business days and then cancelling the request. I talked to the supervisor and really let him have it, and asked him what he was going to do about it. His answer was that he would send it first thing tomorrow morning, that is the 5th business day. EEK!"
Charlotte - Iowa, USA (May-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "With 500 free trades and access to the pink sheet markets I was enthusiastic about trying TD Ameritrade. However as I started placing trades I soon found out that they in most instances completely failed to process my orders when they were profitable. Orders were canceled without my permission, never placed, or were partially filled. When provided with an opportunity to screw you they happily do exactly as there supposed to selling your stock and taking a substantial amount of profit with market orders. Even transferring money out of the account is next to impossible as they canceled my requests without trades pending or pending settlements several times without providing a simple explanation. This isn't trading, it's robery. Stay clear of this broker there selective scammers."
Herbert Buchanan - Washington, USA (Mar-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I am searching for a broker to start an account with I am glad I found these reviews before I put money in. Thanks for sharing your experiences. And Wow TD Ameritrade just sounds like a horrible place to do business."
Josh - Arizona, USA (Mar-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have found multiple errors in their financial data for several stocks including EPS quarterly data. Their customer service just acknowledged there are mistakes and did not make me comfortable they would fix the mistakes. I have found mistakes since then and am now considering switching to SCOTTRADE. Anyone else suggest any brokers?"
Jason Specht - Louisiana, USA (Feb-2011) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Overall my experience is positive, however, their system will not allow automated designation of lots ot be sold (supposedly this will be fixed in January - years behind the competition.) When I want to designate a lot to sell I have to sell by phone. Recently, I found that the wrong lot was reported and was told it takes 11 business days to correct the problem! Unbelievable."
Robert - Iowa, USA (Dec-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Lots of talk but no credibility. I have been over two weeks trying to get answers to questions before moving money to them and opening a qualified retirement account. I have been asking them to send me a document or email that tells what options strategies I can use in a qualified retirement account. They give me an answer on the phone but when I ask for it in writing prior to opening the account, they won't do it. "Trust Me" doesn't work!"
Michael Johnson - Illinois, USA (Nov-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Like you, I have had (3) profitable trades backed out (but never an unprofitable one); been unable to decipher TD Ameritrade's intentionally bewildering and conflicting data, reports and statements; and had trades that were not executed. My 41-page 1099 report showed $0 profit/loss while my 1099B showed a $215,000+ gain and my 2009 GainsKeeper showed a $600,000+ loss for the year. My accountant has been unable to do my taxes. Improper and likely unlawful activities are taking place and are part of TD Ameritrade's business model."
David Nunn - New York, USA (Nov-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "This is a follow-up to rescind my prior complaint. TD Ameritrade did finally contact me and made an effort to resolve my concerns."
Matthew Maguire - California, USA (Nov-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I had the same experience with these people. You sign that you agree to the Custodial Agreement, but they don't give it to you until after you sign. Amazing level of corruption."
Laurent La Brie - Maryland, USA (Nov-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "My experiences with and analysis of TD Ameritrade mirror yours. I have had numerous profitable trades backed out; consistently received inaccurate, misleading, and conflicting reports and data; have had reduced/no control over my account; been unable to execute trades; encountered lies, denials and abuse by their representatives and more."
Jeff - USA (Sep-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I never had a problem with TD Ameritrade, I was going by a brother's feelings and bad experiences, except for two things: I thought I was getting the going rate for money markets and calculated my projected interest as such, when I checked over six months later I had earned close to zero interest and I found an article covering this issue that brokers pocket the profits, that specifically small accounts don't fare so well with the rate tier system, so I did what the article said I contacted the broker and I had to ask for the rate I should have had from the start, but I was still upset that my money languished there for little or nothing, and I told them later that they should be giving me the fees they charged me, to cover that issue and I haven't heard from them. If they do respond belatedly, and they right a wrong, I will surely make a corrective statement here. These companies should make sure #1 priority that customers are treated fairly no matter what size their account is. The only other issue, I'm not sure about this one, is that they were charging me mandatory hefty fees for reverse splits and my feeling is that those companies should take care of their own business and not bilk investors. I am very happy with E-trade so far, they have been fair and honest and their website is plush with tools and information."
Jim Gray - California, USA (Sep-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have tried over 2 weeks to get funding from a bank to them and it was sent to a bank of Omaha not my account - cause the child reps give the wrong data. Then it was fixed and I had to enter the amount online they sent to my bank so they know I am a client. it won't work and they won't fix it I need to take two more weeks to fix their issue. They can't answer simple trade emails on their think or swim and other products."
Andy Land - Portland, USA (Aug-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade holds 3 accounts for me 2 IRA accounts and 1 individual account. During the "Flash Crash" of May 6th 2010, they Liquidated my account as part of protecting their interest causing a loss of more than 160K without allowing me to cover the call."
Erick McKitterick - Ohio, USA (May-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have been with them for 2.5 yrs and they have problems, especially with order processing. Now think or swim has same problem. Be careful - this week has been terrible"
Jim Webb - North Carolina, USA (Apr-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade sucks big! I opened an account back in December '09 and tried their ThinkorSwim and Investools. For beginning traders I have to say...Do Not Use...Their program is hard to navigate, their customer service is horrible, plus they don't want to refund my money! I told them specifically I am just a beginner and don't know anything about trading, crawl before walking, you know? Was told that their seminar would help me out but of course, all they did was spend 7-8 hours on a sales pitch for options which I have no clue about. When I signed up to get Investools, I was told by their guy that I would receive CDs in about a week. Again, nothing. When I contacted TD Ameritrade, was told they don't send out CDs. So I pretty much passed the 30-day return grace period. My fault? Don't think so. Have been contacting them for about three months now with nothing but apologies, but no refund. What a crock!"
Teri - California, USA (Mar-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have over 20 years investment experience. Over the last 3 years I have traded with TD Ameritrade, Charles Schwab, E-trade and Scotttrade. Also, I have extensive experience with brokerage firms such as Morgan Stanley, UBS Painewebber, Solomon Smith and Barney, Brown Brothers Harriman and Citigold. I do not believe there are regulations in place to protect retirement plans, IRA's or general savings. I believe "Wall Street" (a term used to describe the financial sector here and around the world) has become incredibly dishonest and unlawful. The SEC and FINRA are failing as such should be replaced by new agencies. My experience with online trading is the tail of two cities I have had great success with E-trade. Scotttrade also appears to perform well, however I do need more time to properly evaluate this company. As far as TD Ameritrade, you have no control over your account; I have had good trades backed out and I have not been able to execute certain trades. Their front page (Balance and Positions) is the weirdest thing I have ever used. They have a special rule that stymies the trader's ability to navigate their investment and they refuse to fix their problems. E-trade gives you your gain and losses immediately. TD Ameritrade porn's this data to a third party who TD disclaims they are not responsible for their data you receive. They are making incredible profits and myself and others feel their staff is ether demoralized or in denial. Schwab is worse than TD Ameritrade. This is my experience, I am not endorsing any trading house, however, please be careful with all online brokers."
Walter Uncle - Florida, USA (Mar-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "We have had serious problems with TD Ameritrade, changing orders, backing out of orders,selling at the wrong price...and the customer services is terrible, we have very little response to all of our emails and almost no help over numerous phone calls."
Cassie Madden - New York, USA (Mar-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have openend a new TD Ameritrade account in 2008. It was opened as non-resident allien. From April, 2009 backup withholding started for every transaction. So 50% of my investment money was with hold and sent to IRS. Now, they are not helping in any way. I don't have money to buy shares now. I don't know.. what to do. Whom to complaint?"
Mandy K - Pennsylvania, USA (Feb-2010) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I love the interactive and wonderful platform Think or Swim has. The $5 trading fee is GREAT."
Judy Bollig - Wisconsin, USA (Nov-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "They are the best. Very easy to use, they have all you need, their "Streamer" is great. Very good support(24/7) I have used several other brokers, none of them come close."
Dave Austin - Texas, USA (Oct-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "June 2009 I bought a hundred shares of Skyworth Digital Hld at 11 cents a share. A few weeks later it was at 14 cents and I decided to buy a thousand shares. So I put in the order to buy 1000 at l3 cents. After a few days, the price dropped to 13 so I assumed my buy would take place but after a few days, nothing happened. I call TD Ameritrade and asked one of the associates why my buy didn't go through. He had no answer, so I assumed I had to wait for a seller. Then the stock jumped to 24 cents so I called again. This rep said the first rep should have checked it out that it was too late for him to do anything about it. Now the stock has jumped to 40 cents. What would have put me some $300 plus ahead. Not a lot of money? It is for an 82 year old retiree. Can anyone help?"
Budd Reth - Florida, USA (Jul-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I am suprised with all the negative feedback with TD Ameritrade. I think the trading platform is good, not great. They have an awesome promo rate of 30 free trades. I had an issue with a 10:1 stock split, called customer service and they fixed it immediately and with a good attitude. Not sure if the problem is the broker or the trader in these circumstances but I have never had a bad experience with them. NOTE: I am not affiliated with TD Ameritrade in anyway other than that of a customer."
Steven Giangrasso - New York, USA (Jun-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade has serious issues with their trading platform. I have had the most amazing issues such as buying from one account, but having the orders placed to another, orders placed outside the time limit they advertise, odd error messages, trading platforms locking up while daytrading. Half the time I get no response to my emails. The rest of the time they say it is my fault. I have sent screenshots to them illustrating the problems and even posted a video to Youtube clearly showing my problem. (It can be found in Youtube by ssearching for TDAmeritrade Problem). I emailed them the link a week ago. Nothing. This company chargees $20 a round trip for trades and I make about 4 a day. You would think that for $1600 a month, they might feel some responsibility to their customers."
John Egan - California, USA (May-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I just got off the phone with a TD Ameritrade customer service supervisor and wow was he a jerk. I was calling to find out about opening a new account at TD Ameritrade. While filling out the application (at a local branch), I came across an alarming statement on the account agreement (i.e., "I agree to indemnify and hold harmless TD AMERITRADE (TDA and TD AMERITRADE Clearing, Inc. (TDAC) from any and all liability and claims for damages resulting from any action taken pursuant to this Agreement" - last sentence in #7. Individual Retirement Account Agreement). I then went home to review the entire document before signing it and found a very similar sentence in the last paragraph of this same section. I called to asked customer service what these sentences meant (it appears to say that I agree not hold TD Ameritrade responsible for any wrong doing related to my account). The first guy was somewhat helpful but he couldn't explain what this sentence was saying. He passed me over to his supervisor. He answers the phone with an attitude and says, " it is just saying that you agree to the conditions of the account - sign it or don't, its your choice" The same section also says that I "Having received and read the Custodial Agreement" I then asked him where I find this form. His attitude gets worse and he says, "it's out there somewhere - you should have received it from the agent at the branch" I did not receive this document and I told him that this is no way to treat a perspective client. All I know is that I feel sorry for anyone that signs this document and later has a problem in there account because according to the account agreement you agree to indemnify (To protect against damage, loss, or injury) and hold harmless TD Ameritrade, TD Ameritrade Clearing, Inc. and TD Ameritrade Inc. from any and all liability and claims for damages resulting from any action taken pursuant (in accordance with) to this Agreement. And if the customer service supervisor treats a new (perspective) client this poorly, I can only imagine how he (they) would treat an existing account holder if they had a problem."
Sean - Maryland, USA (May-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Now it has happend to me too. I been denied access 3 times in the last 20 days and have had to go through an hour and a half process every time to get back on line. I am going somewhere else!"
Tony Vaida - Colorado, USA (Apr-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "What is wrong with these guys? Can not trade through their web site for 2nd day in a row. Hangs in mid - trade! This is costing me a fortune! Don't use TD Ameritrade if you want to keep your $"
John Diamond - Pennsylvania, USA (Apr-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "We inherited some money that was in a TD Ameritrade account. Nothing was liquidated first- everything was split as it was. Later TD Ameritrade said that bonds cannot be split from one another and it would be very difficult to find anyone to buy them and we would have to see what happens when they came due in 2039 (or some crazy time from now) BUT that TD Ameritrade had no idea what will happen to the bonds or if they would even worth something in 2039 bc they were split. They said the bonds should have never been split in the first place and even said they had never seen such a thing happen. I wrote many letters to TD Ameritrade/spent much time on the phone with them and higher up brokers and kept getting the same answer- that it should not have been split in the first place! My argument was that if it should not have been split that TD Ameritrade needed to investigate and rectify the mistake. Do not waste your money or time with this broker. TD Waterhouse let the split happen and then later said it should have never happened and never fixed it."
Beth - California, USA (Feb-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade froze my account as soon as money was deposited in it. I sent a series of emails each met with the same reply...I had to call customer service. I waited on hold 45 minutes before I hung up. I am starting to think I've been swindled out of my money. Warning to all looking to invest online: stay away from TD Ameritrade!"
Sonny - Oklahoma, USA (Jan-2009) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Unbelievable! While I had never ever bounced a check or had a deposit of any kind ever rejected for any reason, someone in their margin department noted on my account that I had a history of bounced checks. Then, one minute later that someone sold my largest position despite them being given the tracking number they twice requested for the check that was in-route priority mail that would cover not just the margin call, but the entire margin loan plus. All with their blessing as to method of payment and manner of delivery. How's that for nasty?"
Dave Adams - Wyoming, USA (Oct-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Customer service is the worst I've experienced from any private or public organization in my life. Simply tried to change the ownership on an account and now going on the 2nd month of repeated requests for additional information. For example, they keep asking if the account should be a margin account. In the last week I've gotten 2 phone calls and one letter asking this again and again. They also have the horrible practice of asking for one item, and than a week later asking for another, then something else later. And this was an account that was simply being changed from a Uniform Gift account to a joint ownership account with the same names. Good thing my son had other funds to pay expenses with. Otherwise the process to change ownership that began in June is still not complete with College expenses now due in August."
Pat - Kansas, USA (Aug-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Like numerous other people that have been clients of TD Ameritrade, I am extremely disappointed with the service and regret that I did not changed to a new broker after Datek was purchased by TD Ameritrade. I am routinely told by TD Ameritrade that I have to reconfigure personnel settings in order to receive stock data although I have already checked the settings many times over many months and have the proper configuration. I informed TD Ameritrade that I was no longer intending to check the configuration since this is not contributing to the lack of stock data. Now I have been told that TD Ameritrade cannot provide assistance since I refuse to once again check the personnel settings. So I am now critcized by TD Ameritrade for not working with them in order to get stock data. The lack of data only occurs during the early morning and late afternoon. This would occur for the entire day if I had the wrong personnel settings, but TD Ameritrade is not worried about common sense and facts but rather profits; although from the price of TD Ameritrade for the last several years I am guessing the customer base for their services, or lack of, is not improving. Typically free trades are offered by TD Ameritrade to promote more trading on a system that is substandard and is managed by personnel that are lacking either the ability or decency to acknowledge the lack of stock data being provided. This is obviously intended to get clients to trade more rather than focus on the lack of services and likely will cost clients far more money than the value of the free trades. In summary, this is a business that is not worried about providing the services that are advertised; TD Ameritrade only intends to increase the amount of trades by their clients. Whether the trades are profitable or not is no more a focus of TD Ameritrade than providing stock data."
Chris - Ohio, USA (Jul-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I am having a major dispute with TDAmeritrade re: a transaction which I believe was improper. It cost me a great deal of money. Please suggest remedies. Thank you."
Harold - Maryland, USA (Jul-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I am so thankful that I found this site. Although it will do absolutely nothing to replace the lost capital TD Ameritrade's extensive problems have cost me, I do now know that I'm not the only one this crap is happening to (like they repeatedly insist upon)"
Ron Miller - Colorado, USA (Feb-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Agree that the TD Waterhouse / Ameritrade merger has resulted in a net reduction in quality and service. The website has improved and with more features, which is a plus. However, the new monthly statement is terrible -- practically indecipherable: a grab-bag of double-entries, 'journal' entries, and other unprocessed data that appears to be intended for CPAs or auditors rather than real people (and I'm an engineer, so I'm accustom to looking at loads of raw data). Too bad, as the old TD Waterhouse statement was much better. In addition, the Quicken data download has similar problems with a bunch of double-entries, missing data and worthless descriptions. Again, it used to work with Waterhouse, why did Ameritrade break it? Finally -- and this probably doesn't affect many people -- I regularly have money deposited to my account via international bank wire from overseas. No problem with Waterhouse, but soon after Ameritrade took over, I stopped getting paid! I spent about an hour on the phone trying to figure out what happened, and the Ameritrade phone rep. gave me a BS excuse that, due to U.S. 'anti-terror' law, they were prohibited from accepting international bank wires. What? I told him that, if that was true, they better be contacting the FBI, because TD Waterhouse (now TD Ameritrade) regularly accepted international bank wires and I have the records to prove it. He then replied that this policy could not be changed and that was that. Useless. I'm actively looking for a new broker, which is unfortunate, because I had no problems with TD Waterhouse before the merger."
Nick - Washington, USA (Jan-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Absolutely pathetic service, long hold times and then the customer service quite lacking with frequently being told that they are new or in training and noone to help them.... I have to call 3 or 4 times before can get things done, no exageration here. TD ameritrade is the worse brokerage company ever and my investment advisor who they approve has refused to provide me with any statements, TD also has refused to provide me with any tax reporting information or statements and since I have closed my account not allowed me to login to obtain them, just got off the phone to ask about 1099 reporting and the person didn't know what a 1099 was. I am with Schwab again and will never leave them, customer service there is platinum."
Alexander Von - Virginia, USA (Jan-2008) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I was also charged $75 by TD Ameritrade to transfer funds to another brokerage. Who would agree to pay this when they are comfortable just writing a check for the value of the account? At a minimum this is unethical because the service is not nearly worth the amount charged, and they depend upon people being unaware of the charge in advance. I was not informed of the charge at the time of the transaction and given the option to decline it and just write the check. Also, when I called TD Ameritrade about this, the manager on duty consciously decided that they would rather incur any bad publicity about this practice than refund my $75. I have to wonder about the total revenue generated for TD Ameritrade $75 at a time considering the number of people who transfer accounts to another brokerage. Apparently the money is good enough that they don't care what people think of their business practice."
Jeff - Texas, USA (Dec-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I have been an investor for over 35 years and TD Ameritrade provides extremely poor service.I sent them several letters and made numerous telephone complaints about an ingoing and ultimately outgoing transfer problem and they made a series of mistakes and gave conflicting explanations. I finally had to file two formal NASD complaints to correct the problem. If you experience a problem-don't expect TD Ameritrade to correct it. They definitely provide the worst service in the industry."
Paganini - California, USA (Nov-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "TD Ameritrade's online service has become one sick puppy. Over the past week they have have been numerous system shut downs ranging from 10 to 30 minutes. The current shut down started 20 minutes ago and there are no signs of life. Their Command Center charts have, over the past few days, become a mess. Charts plotted using the Hours Time Period nolonger have correct vertical scaling. Stock prices are squeezed into the chart's top 10%. Prices shown on the left side of the charts use a weired numbering system. TD Ameritrade's support group was not much help. The only thing they had to offer was to suggest that I need a JAVA upgrade. The bottom line is that TD Ameritrade has little or no quality control and poor human engineering. "
Urban Mullen - California, USA (Nov-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I don't know what you guys are complaining about. Yeah, TD Ameritrade $2 more than some brokers, but they have a slew of resources and utilties that make my trade decisions a snap. I have been with them for 7 years and the only complaint I have with them was resolved with the merger (charging $15 a month for maintenance every 3 months)"
Carson - Kentucky, USA (Nov-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "2 hrs on hold for customer service. I transferred all funds out and then they charged me $75 to do it. anyone is half a brain should dump these guys."
Vitale - California, USA (Oct-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Last week, I attempted to change a Buy to Cover order but had the order repeatly rejected. By the time that I was able to get the order changed, the price had risen, and the order was never filled. Later, I received an e-mail from TD Ameritrade entitled "Account Alert: Order canceled in error" which demonstrats that TD AMERITRADE was at fault. The company would not make good on executing the order."
Bill Kling - Alabama, USA (Oct-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Where do we begin with a company that has Customer no-service! I am repeatedly logged out of the site during the middle of the day while trying to make trades. Most recently when I complained to Customer Service about being logged out after 5 (yes five) minutes they said I should increase my time out. They didn't even bother to check my account where they could have seen my timeout is set for 55 minutes. I have received at least one phony margin call, and almost four months later they still can't get one of my account transfers done. I am an active trader making approx ~150 - 200 trades per month but still I don't think they'll care when I leave. One last item. If you trade options don't transfer your IRA accounts to TD because they won't let you spread trade either debit or credit trades. Additionally their customer no-service department doesn't understand options in the least bit. In short...find another broker or switch."
Bryan - Texas, USA (Aug-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "After over two weeks, TD Ameritrade hasn't opened my account nor deposited my account-opening check. I got a phone message to call new-accounts, but after THREE return calls, all I get is voicemail. Screw TDAmeritrade; I've put a stop-payment on my check and will never deal with these clowns. If their attitude is to ignore you when you're becoming a new customer, how will they treat you later? No thanks, TDA; I'm going with Zecco."
Jim - Washington, USA (Jul-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "The merger with TD Waterhouse is a disaster! I've dealt with TDW for years. Now I'm moving ALL accounts out. They promised a higher money market rate, but the form sat somewhere for a month until I asked about my interest. Instead of giving the past month to me, since it was their fault for not processing the form, they offered a couple of free trades! Whoohooo!!! That's just one of a string of screw-ups lately. The local manager's response - "We know we're going to lose accounts...See ya!" They advised me to "write the CEO", like that would make a difference. Yeah...sure. I'm 1000% anti-TD Ameritrade Waterhouse Dominion whatever."
T. Young - Texas, USA (Jun-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I've been an Ameritrade customer for almost 10 years with few problems. I have 6 accounts with them now with all of the roths and rollovers for me and my wife. Fee schedule mostly got better after the merger, but $40 is pretty steep for mutual funds if you don't buy off their free list. Biggest complaint is very long hold times (20 minutes) since absorbing TD Waterhouse customer support. Also some bugs in the website but customer support has been apologetic and helpful to fix it."
Brian S. - New Hampshire, USA (Jun-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Online systems are totally screwed. They repeatedly mis-post transactions, sweep cash from Money Market back into the wrong account and generate phony margin calls. Customer service folks are very nice and polite, but they cannot fix the problem. My account gets locked out for 24+ hours until it all falls out. I lose money on positions because I cannot trade, and the phone trade wait time is 30+ minutes. They admit having system problems, but I don't give a damn. I've been in systems 30+ years and know untested systems when I see them. Excuses mean nothing to me when I cannot access my accounts. I will give them 7.0 more days, then I am quitting TD Ameritrade and going elsewhere."
Bruce Gavin - California, USA (May-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "Excruciating. Requested ACH at 5:00 a.m. Next day, no deposit. Rep at the time explained it didn't make "their (wire transfer department) cut-off time." So, I thought should I have called at 4:00 a.m. instead? Day two, am taking time off in the morning to see that the ACH is deposited. The assurances were varied (spoke to three reps on day 2, could no longer be transferred to wire department with the inquiry unless I had a new request): "it will definitely be there," "just wait a couple hours," "the person down there [name] says it will be a couple hours from now--up to 2 hours," "I'll make sure it will get through," and "Yes! You're certainly welcome to call back in a couple of hours to follow up on this." Gee, thanks. Whatever it takes to get me off the phone. Then: "will there be anything else I can help you with today? Thank you for calling TD Ameritrade."
Geo B - New Hampshire, USA (Apr-2007) - Reply or add your TD Ameritrade review

Click to go to the top of the page TD Ameritrade - "I recently experienced an issue with TD Ameritrade that will most certainly force me to close my account. I have held my account with TD Waterhouse for over 10 years with no issues until this most recent event. In fact I often referred others to my branch in Las Vegas if they were looking for a broker. Never again! In October 06 I walked into the branch and handed the representative my registered share deposit certificate. The broker assured me that although the stocks were in UK share certificates I would see it posted on my account within 10 days. I also told him at that time I wanted to sell the certificates within two weeks and I was assured it would be no problem. Well let's just say it is now Feb 07 and still nothing. In fact I had to follow up with call center representatives over 14 times, visited the branch twice and never got a single contact from the so called branch manager. The call center reps were very nice despite only offering me 15 free trades as compensation for not resolving my problem. Not much of a trade off as I lost over 1000 GBP because I could not sell my shares. The kicker - they started down the path of excuse after excuse. Let me see if I can run down just a few. First I apparently gave them the wrong company address for the transfer despite the fact that the broker completed the forms on my behalf and I never touched it. Second set of excuses focused around the whole "since we merged" excuse and blamed the back office process. Third and my favorite - they could not find my certificates because I never gave them any my transfer request to begin with. Surprising, I seem to have walked out of the office with a copy they provided. I am glad that I insisted on getting a copy of all the paperwork. Well, their incompetence and ridiculous responses to every query I had will forced me to being the formal complaint process and consult my attorney. I am interested in knowing if anyone else out there has experienced the same type (stock execution etc) problem without resolve."
Chuck - London (Feb-2007) - Reply or add your TD Ameritrade review


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